Monday, September 14, 2009

A Breakthrough?

Friday, after many weeks of trying to get through to FB admin, I received this message:

From: The Facebook Team [mailto:appeals+n1jnq1a@facebook.com]
Sent: Fri 9/11/2009 7:30 PM
Subject: Re: I Am Distressed At The Non-Response

Hi,

Thanks for providing this information. At this time, we cannot verify the ownership of the account. Please reply to this email with a scanned image of a government-issued photo ID (e.g., driver's license) in order to confirm your ownership of the account. Please black out any personal information that is not needed to verify your identity (e.g., social security number). Rest assured that we will permanently delete your ID from our servers once we have used it to verify the authenticity of your account.

Additionally, please include all of our previous correspondence so that we can refer to your original email. Once we have received this information, we will reevaluate the status of the account. We apologize for any inconvenience this may cause.

Thanks for contacting Facebook,

Gianna
User Operations
Facebook

I debated whether to raise a fuss about the whole government ID thing, but at 3 1/2 weeks I decided not to press my luck. I replied with 3 photos of my ID. Would it do the trick?

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